Today I want to share some of Q&As from Neal Whitten’s book Neal Whitten’s Let’s Talk: More No-Nonsense Advice for Project Success—Over 700 Q&As! which I highly recommend to anyone seriously interested in project management and leadership.
Q. As a leader, is an ego a help or a hindrance?
A. Mostly a hindrance. When you go to work each day, leave your ego outside. It’s not about you. It’s about the success of your project, organization, and company. It’s about good business. An overactive ego can get in the way of making sound judgments, establishing and maintaining good working relationships, and learning and growing from our mistakes.
Q. As a young person, I am not seen as a leader to be treated with respect, even though my teams and projects have received high marks for success. How can I deal with this “handicap”?
A. Savor your youth. Do not wish it away; it will evaporate sooner than you would like. All of us were young employees once. You must channel your energies and passion into performing your best.
But a word of caution: Show respect for the knowledge and wisdom of those older than you. Be open to their ideas, and do not come across like a know-it-all. As much as you think you know now, you will know far, far more in five, ten, or twenty years. For now, you may have to work harder than others, but you will win over some converts.
Q. I don’t look forward to the plethora of problems that confront me each day. As a leader, am I in the wrong job?
A. Perhaps, but if you expect to remain a leader in whatever job you choose, you must learn to like and be comfortable around problems. You should adopt the attitude that “problems are our friends”—without problems, you probably would not have a job. Moreover, your level of salary is likely related to your ability to solve problems.
As a consultant and mentor, if I did not have problems to confront, I would not have a job. I sincerely and enthusiastically look forward to the problems that my clients throw at me. If too many are coming my way, then I will prioritize them, and the most important and urgent problems will be solved first.
The higher you climb career-wise and the more responsibilities you take on, the greater the likelihood that you will be unable to resolve every problem. You will either need to get help from others or accept that some problems take longer to resolve than you’d like. Whatever challenges you must confront, thinking about problems with the right mindset can make all the difference in your effectiveness and enthusiasm.